CBASS Ltd (Complete Business Advisory Solutions) the premier business advisory service for small medium enterprises (SMEs) in Cumbria is celebrating its first birthday in June 2024.

Productivity refers to the amount of work completed by an individual or group within a specific time. Higher productivity means achieving more with less time or effort. Accomplishments can be measured by the quality of work, the number of tasks completed, or the volume of products created.

Productivity refers to the amount of work completed by an individual or group within a specific time. Higher productivity means achieving more with less time or effort. Accomplishments can be measured by the quality of work, the number of tasks completed, or the volume of products created.

When the global pandemic in 2020 sent everyone home from work, we adapted and discovered new ways to meet and stay in touch online, both personally and professionally. The platforms we turned to already existed but had never been as necessary as when we were unable to meet face to face. Cue the international prevalence of virtual meetings.

Gemba, a Japanese term that means “the real place,” is the shop floor or any other location where value-adding activities are conducted. As senior leaders, why is it so critical that we pay a visit to the Gemba?

Running an SME in Cumbria presents its share of challenges. Over the past two years, two-thirds of Britain’s small business owners have found it to be the most challenging period since starting their ventures.

In today’s competitive landscape, exceptional customer service is more critical than ever. To build a sustainable business it is not just about making more sales transaction; it is about building lasting relationships and creating loyal customers.

The concept of ‘work-life balance’ is a familiar one. It’s seen as a facilitator for balanced lifestyles, influencing productivity, engagement, output, and retention among colleagues.

As we move through 2024, the rise of artificial intelligence (AI) continues to transform the business landscape in profound ways. This year, AI technologies, particularly generative AI, are pushing the boundaries of what’s possible, bringing both significant opportunities and notable challenges.