What is a virtual board?

When the global pandemic in 2020 sent everyone home from work, we adapted and discovered new ways to meet and stay in touch online, both personally and professionally. The platforms we turned to already existed but had never been as necessary as when we were unable to meet face to face. Cue the international prevalence of virtual meetings.

Visiting the Gemba

Gemba, a Japanese term that means “the real place,” is the shop floor or any other location where value-adding activities are conducted. As senior leaders, why is it so critical that we pay a visit to the Gemba?